We use the F-scan in-shoe and mat for both research and clinical purposes. We have found that the system provides excellent insight into the mechanism of action of our insoles. This information remains crucial to drive insole design and remove the trial and error our of issuing insoles to people at high risk of foot ulceration but without protective pain sensation. The equipment has proven an invaluable trouble shooting tool in those complex cases where offloading hasn’t been effective. Over the years I have called upon Josh and the teams customer service support centre to trouble shoot both user and system issues. The team are always available usually able to resolve problems remotely and in a timely manner with limited inconvenience to clinician or patient. They are always generous with their time and have on many occasions loaned kit to keep the clinic operational and prevent the need for cancellations.
I would not hesitate to recommend the system or the customer service support to clinicians looking to improve the insole provision offered to their patients particularly those living at risk of diabetic neuropathy.
January 2019
Manchester Metropolitan staff and students benefit from extensive knowledge exchange and use of high quality equipment from Biosense Medical.
The staff are professional, proactive and customer focused, providing excellent product knowledge and willingness to provide solutions to both simple and complex problems. Biosense Medical are efficient with provision of product quotes, delivering consumables and will go above and beyond to meet customer expectations. Thank you, Josh and team for your enthusiasm
January 2019
Biosense Medical as a company is customer focussed and they provide excellent support. In addition to sponsoring our annual clinical biomechanics conference for the past sixteen years, Biosense continues to support our post graduate students with their research projects. They are a fantastic collaborator and I have found Josh and colleagues amiable and approachable.
January 2019
I have been using Tekscan products in my practice now for over 15 years and have found them to be easy to use, portable and durable. They have always produced good, clear and repeatable data to help me with diagnosis and injury management. Biosense medical have always been very accessible and willing to provide friendly and clear advice and support.